{"id":19968,"date":"2025-10-07T08:35:21","date_gmt":"2025-10-07T08:35:21","guid":{"rendered":"https:\/\/hemayass.ae\/?page_id=19968"},"modified":"2025-10-07T08:45:48","modified_gmt":"2025-10-07T08:45:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hemayass.ae\/ar\/privacy-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Privacy Policy<br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> September 28, 2025<br><strong>Version:<\/strong> 1.0<br><strong>Owner:<\/strong> Data Protection Office, Hemaya<br><strong>Website:<\/strong> <a href=\"https:\/\/www.hemaya.gov.ae\">https:\/\/www.hemaya.gov.ae<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Introduction<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hemaya (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) respects your privacy and is committed to protecting your personal data.<br>This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our online services, or interact with us digitally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our website, you agree to this Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Scope<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy applies to personal data collected through our public-facing website and online services.<br>It does <strong>not<\/strong> apply to internal systems such as the Security Hub Attendance App (which is covered by a separate internal notice).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Data We Collect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following categories of information:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Examples<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td><strong>Contact Information<\/strong><\/td><td>Name, email, phone number, organization<\/td><td>To respond to inquiries or service requests<\/td><\/tr><tr><td><strong>Technical Data<\/strong><\/td><td>IP address, browser type, device info, usage logs<\/td><td>Website operation, analytics, and security<\/td><\/tr><tr><td><strong>Account Information<\/strong><\/td><td>Login details (if you register for a service)<\/td><td>Authentication and access management<\/td><\/tr><tr><td><strong>Feedback &amp; Forms<\/strong><\/td><td>Information submitted via contact or feedback forms<\/td><td>Service improvement and communication<\/td><\/tr><tr><td><strong>Cookies<\/strong><\/td><td>Session and analytics cookies<\/td><td>Performance, preferences, and user experience<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. How We Use Your Data<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process your data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To provide and improve our services and website functionality<\/li>\n\n\n\n<li>To respond to your questions, feedback, or service requests<\/li>\n\n\n\n<li>To ensure the security and proper functioning of our systems<\/li>\n\n\n\n<li>To comply with legal or regulatory obligations<\/li>\n\n\n\n<li>To analyze usage trends and improve user experience<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Legal Basis for Processing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process your personal data based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your consent<\/strong> (e.g., when you submit a form)<\/li>\n\n\n\n<li><strong>Performance of a contract or service<\/strong><\/li>\n\n\n\n<li><strong>Legal obligations<\/strong> under UAE law<\/li>\n\n\n\n<li><strong>Legitimate interests<\/strong>, such as IT security and operational improvement<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Data Retention<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data only as long as necessary for the purpose collected or as required by law.<br>When data is no longer needed, it is securely deleted or anonymized.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Data Sharing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not sell<\/strong> personal data.<br>We may share limited information only with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Authorized <strong>Hemaya departments<\/strong> (for operational needs)<\/li>\n\n\n\n<li><strong>Service providers<\/strong> under strict confidentiality and data protection agreements<\/li>\n\n\n\n<li><strong>Regulatory or law enforcement authorities<\/strong> where legally required<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. International Transfers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If personal data is transferred outside the UAE, we ensure appropriate legal safeguards are in place (e.g., contractual clauses or transfers to countries with adequate protection standards).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Data Security<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement strong technical and organizational measures, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted communication and storage<\/li>\n\n\n\n<li>Access controls and authentication (SSO\/MFA)<\/li>\n\n\n\n<li>Regular audits and security monitoring<\/li>\n\n\n\n<li>Incident response protocols via <strong><a>security@hemaya.gov.ae<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Your Privacy Rights<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under UAE data protection laws, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request correction or deletion<\/li>\n\n\n\n<li>Restrict or object to processing<\/li>\n\n\n\n<li>Withdraw consent (where applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can exercise these rights by contacting us at <strong><a>privacy@hemaya.gov.ae<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Cookies and Tracking<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies to improve performance and enhance user experience.<br>You can manage or disable cookies through your browser settings.<br>For more details, please see our [Cookie Notice] (optional link if you have one).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Children\u2019s Data<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is not intended for minors under 18. We do not knowingly collect data from children.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Updates to This Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date clearly indicated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>14. Contact Us<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions, concerns, or data protection requests, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data Protection Office \u2013 Hemaya<\/strong><br>\ud83d\udce7 Email: <a href=\"Info@hemaya.gov.ae\">Info@hemaya.gov.ae<\/a><br>\ud83c\udf10 Website: <a href=\"https:\/\/www.hemaya.gov.ae\">https:\/\/www.hemaya.gov.ae<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date: September 28, 2025Version: 1.0Owner: Data Protection Office, HemayaWebsite: https:\/\/www.hemaya.gov.ae 1. 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